4.1 The Customer shall provide such information as the Bank may from time to time reasonably request for the purposes of providing the Services.
4.2 The Customer shall ensure that all information provided to the Bank is at all times accurate, complete and up-to-date including, without limitation, the Customer's address and other contact details.
4.3 The Customer understood that the Bank needs to and so authorizes the Bank to process, share, store or transmit information about the Customer in accordance with the Bank's Privacy Policy
4.4 Customer shall not, and shall not attempt to decompile, reverse-engineer, translate, convert, adapt, alter, modify, enhance, add to, delete or in any way tamper with, or gain access to, any part of the Services or any software comprised in the Website
4.5 The Customer acknowledged his/ her/ its responsibility to ensure that the use of the Services is in accordance with prevailing laws, rules and regulations (whether pertaining to Sultanate of Oman or any other country) as applicable to the Customer. In particular, the Customer acknowledges that it is the responsibility of the Customer to ensure that the use of the services is in strict accordance with the Money Laundering Law of Oman (Royal Decree 34/2002) and the Law of Electronic Transactions (Royal Decree 69/2008).
4.6 The Customer undertakes not to use the Services to effect payment(s) for any illegal purchases i.e. purchases of items/services not permitted as per applicable laws, rules and regulations.
4.7 The Customer agreed to keep any access identification codes and passwords secret and to take all necessary precautions to prevent unauthorized use of such codes and passwords. The Customer further agrees and undertakes to change the passwords frequently and to notify the Bank immediately in the event that the Customer suspects that: (a)the secrecy of the Customer's username and password combination has been compromised or become known to any unauthorized person; or
(b) There has been any unauthorized use of the Services by a third party using the Customer's username and password combination.
4.8 With regards to repeating transactions, the Customer shall ensure that he/ she/ it maintains sufficient funds in his/ her/ its account to complete each money transfer/ payment transaction. The customer acknowledges that the Bank has no responsibility to effect a transfer/ payment if in the specified day there are insufficient funds in the Customer's account. The Bank bears no responsibility for ensuring that the Customer has adequate funds in his/ her/ its account to enable transfers/ payments on transfer/ payment dates and the Customer shall be solely liable for any civil or criminal liability that follows a failure of a payment/ transfer transaction by reason of insufficient funds being available in the Customer's account.
4.9 The Customer acknowledged that in the event of insufficient funds to cover a transfer/payment on a repeated date, the bank shall not be liable to effect the transfer/payment on the next repeated date even if funds in the Customer's account are sufficient to cover both transfers/payments.
4.10 The Customer acknowledged that terms and conditions listed herein pertain only to the provision of this Service. All specific customer account related terms and conditions continue to apply.